(+351) 914 539 511 mail@lands.pt

Frequently Asked Questions

Where are you located?

We’d love your visit and you can find us at the Marina of Faro in Faro, Algarve.

If you’re looking for further information on any of the tours and activities we offer, or if you would like to book your place on one of our upcoming tours and activities and you rather do that directly with one of us you’re welcome at our offices in Faro.

We are a friendly team that is always here to help and you can get directions to us here »

Do you run tours and activities every day?

Yes, we only close on the 25th of December and the 1st of January.

Our tours and activities are available daily basis throughout the year with several daily departures.

We do, however, advise you to book in advance. When booking, please note that all tours and activities are subject to availability. All bookings require a confirmation.

 

How long have you been in business?

Lands – Turismo na Natureza was founded in 2003.

We are an independent company based in Faro working in the sector of ecotourism in the Algarve and one of the first Portuguese local companies of tours and activities specialized in nature-based tourism in the South of Portugal.

We do eco-friendly tours in the Algarve, with a special focus in the Ria Formosa Nature Park such as solar boat tours, kayak tours and rentals, birdwatching, and walking tours.

Is a deposit required?

Yes. To book your tour or activity we require a deposit or full payment.

We advise you to book in advance. When booking, please note that all tours and activities are subject to availability.

All bookings require confirmation and also a deposit.

What should I bring?

It depends on the tour or activity you have booked.

Please read our recommendations on the section Important Information.

You’ll find recommendations regarding comfort and safety to enjoy your experience further.

When is full payment due?

Full payment is due before the start of the tour or activity.

Do I need a passport?

You will only a valid document ID when you rent any of our equipment.

We will ask you for a valid document ID for each equipment rented.

Do I need special insurance?

No. Lands – Turismo na Natureza, Lda is a fully licensed company by Turismo de Portugal, I.P. with the registration 35/2003 and we have all the mandatory insurance.

However, please note that any reckless and/or disrespectful behavior of the recommendations of our tour guides, skippers, tour leaders, or any other team member will mean the exclusion of the use of insurance coverage.

Do I need to sign any terms and conditions?

You will only need to sign our terms and conditions when you rent any of our equipment.

How do I redeem coupons or vouchers?

If you have a coupon or any other special offer and you wish to book, please indicate the code or name of your special offer when you want to book.

When booking, please note that all tours and activities are subject to availability. All bookings require a confirmation.

Where can I check your terms & conditions?

You can read our terms and conditions here».

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